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Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1030
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
87%
Date Service Score Comments
Flights to Somalia
15-Nov-2018
Bad

Customer Comments

To expensive tickets airline

Flights to U.A.E.
15-Nov-2018
Poor

Customer Comments

I believe try to rip you off. Saw the ticket on Skyscanner for £322, and had started booking it. Unfortunately their website has slot of limitations whilst making a booking so had called them straight away explaining that my name can't be added on their website due to the character limitations. Upon speaking, to them, they increased the price by £100 within 2 mins of my phone call. I hung up,quickly booked the ticket and made payment via their website without worrying about the name as the ticket is NOT ISSUED STRAIGHT AWAY UNDER IATA Terms. And called them back with the reference and asked why they tried to charge this amount to which they felt embarrassed as I noticed their I'll practice.

Flights to Switzerland
15-Nov-2018
Excellent

Customer Comments

quick and efficient service

Flights to Thailand
14-Nov-2018
Excellent

Customer Comments

As has been general rule when using Travelpack, everything has worked fine.

Flights to Kenya
13-Nov-2018
Excellent

Customer Comments

Best price fast and easy

Flights to Egypt
13-Nov-2018
Excellent

Customer Comments

Love this product.

Flights - Indian Sub-continent
12-Nov-2018
Good

Customer Comments

It was good.

Flights to Thailand
12-Nov-2018
Excellent

Customer Comments

Real easy

Flights to Pakistan
10-Nov-2018
Excellent

Customer Comments

Great

Flights to Qatar
10-Nov-2018
Excellent

Customer Comments

Very easy and quivk to use

Flights to Pakistan
10-Nov-2018
Bad

Customer Comments

It was horrible experience. Never will book flight from this site. You don’t take notice of complain

Flights to Iceland
09-Nov-2018
Bad

Customer Comments

never got my ticket and i’ve been waiting a ******* week to have my money refunded.

Flights to South Africa
09-Nov-2018
Bad

Customer Comments

Firstly I got charged for luggage £40 but my friend on the same flight had it included, then I had forgotten to add a connecting flight so I was getting charged another £277 but got it direct for £107, I contacted them within 12 hours but i was told too late tickets have been issued, i have had to amend flights with easyjet who are more helpful ! Not impressed, first time i had used them and wont again

Flights to Namibia
09-Nov-2018
Poor

Customer Comments

Frustrating

Flights to Taiwan
09-Nov-2018
Good

Customer Comments

Relatively good discount. Speedy search of flight.

Flights to Thailand
08-Nov-2018
Excellent

Customer Comments

Tickets confirmed within an hour of booking for the price advertised.
Customer Services contacted me straight away because of problem with my address and it was resolved immediately. Many thanks

Flights to Brazil
07-Nov-2018
Good

Customer Comments

Good price

Holiday to India
06-Nov-2018
Excellent

Customer Comments

Excellent service and very good custmor care. Special thanks to Valerie who are extra ordinary staff person who provided outstanding package for our nearly six weeks tour to Middle east, India and SriLanka. Well Done Valarie, Keep it up. See you again soon.

Flights to Canada
05-Nov-2018
Excellent

Customer Comments

You guys had a speedy and polite service. Thank you.

Flights to Pakistan
04-Nov-2018
Excellent

Customer Comments

Excellent and swift booking no hidden charges and a truly great deal