Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

2085
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
91%
Date Service Score Comments
Flights to Mexico
24-Feb-2017
Excellent

Customer Comments

Swift response to booking. All travel details presented clearly. I
am very happy with the service to date. I see no reason why the whole experience will not be good.

Holiday to Thailand
24-Feb-2017
Excellent

Customer Comments

Very excellent service

Flights to France
24-Feb-2017
Excellent

Customer Comments

Straight forward

Flights to Taiwan
24-Feb-2017
Excellent

Customer Comments

Easy use website

Flights to Thailand
24-Feb-2017
Excellent

Customer Comments

The site was easy to use and a got a great price

Flights to Thailand
23-Feb-2017
Good

Customer Comments

Nice and simple to use...

Flights to Mexico
23-Feb-2017
Good

Customer Comments

I haven't travel yet but the reservation is on the airline website. The only thing that worries me is that the Travelpacks system didn't allow me to write my full name and I don't know if this will be a problem when travelling, the airline said it had to be changed but Travelpack said it didn't. Travel pack said it did changed it but I still don't see it. I guess we will find out soon.

Flights to Vietnam
23-Feb-2017
Excellent

Customer Comments

Great service

Flights to India
23-Feb-2017
Excellent

Customer Comments

Verry helpful and verry easy to buy a flight ticket thanks

Flights to India
23-Feb-2017
Excellent

Customer Comments

Quick and easy.

Flights to Germany
21-Feb-2017
Poor

Customer Comments

The actual online booking experience was fine but afterwards I couldn't find out how to add my passport details (usually there's a link somewhere in the confirmation email). Also, I couldn't log into the airline website using my booking number or ticket number, so I got a bit worried.. Had to phone your office and they were helpful

Flights to United States of America
21-Feb-2017
Excellent

Customer Comments

Quick and easy. Best price I could find

Flights to Thailand
21-Feb-2017
Excellent

Customer Comments

All good

Flights to Kenya
21-Feb-2017
Good

Customer Comments

Easy to use
Website
Booking made instantly

Flights to India
21-Feb-2017
Excellent

Customer Comments

Good service

Holiday to U.A.E.
20-Feb-2017
Good

Customer Comments

The service received was very good friendly and helpful staff.

Flights to India
20-Feb-2017
Excellent

Customer Comments

Quick
Good price in short time
Easy paperwork

Flights to Thailand
20-Feb-2017
Excellent

Customer Comments

To be honest i was a bit sceptical,but my fears were unfounded,
as i found the booking easy and straightforward and would not
hesitate to use them again in the future.

Flights to Jordan
20-Feb-2017
Excellent

Customer Comments

excellent service, quick and easy.

Flights to Singapore
20-Feb-2017
Excellent

Customer Comments

I've dealt with them several times and they've always been good.