Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

1087
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
89%
Date Service Score Comments
Flights to Philippines
16-Jan-2018
Excellent

Customer Comments

Good service, Very efficient. Highly recommend.

Flights to United States of America
16-Jan-2018
Good

Customer Comments

I have to admit, I was a bit spectual to start with. But, from booking to checking-in has been a great experience, I will definitely use this site again.

Flights to Thailand
16-Jan-2018
Good

Customer Comments

I have used Travelpack before, and find it very easy to make a booking

Flights to South Africa
16-Jan-2018
Excellent

Customer Comments

Jane knew exactly what she was talking about and I felt I was being treat with respect and dignity and felt that I was the most important customer that travelbag had.

Flights to Saudi Arabia
16-Jan-2018
Bad

Customer Comments

I stated vegetarian meal which was shown on my ticket, however once I was on board I was informed that there was no vegetarian meal allocated for my seat and they had no spare so I wasn't able to eat for the entire journey

Flights to South Africa
15-Jan-2018
Good

Customer Comments

Good.

Flights to Turkey
15-Jan-2018
Excellent

Customer Comments

yes

Flights to India
15-Jan-2018
Good

Customer Comments

No problems. Straight forward travel time. Yes would arrange again

Flights to India
15-Jan-2018
Good

Customer Comments

Service fine.

Flights to Thailand
14-Jan-2018
Excellent

Customer Comments

Very quick response and a swift transaction.

Flights to Kenya
14-Jan-2018
Good

Customer Comments

Excellent on line website with good secure payment method.

Flights to India
14-Jan-2018
Excellent

Customer Comments

It was straight forward to book flight. Simple and received emails punctual.
Thank you Travelpack.

Flights to South Africa
14-Jan-2018
Good

Customer Comments

Good, efficient website.

Flights to Qatar
14-Jan-2018
Bad

Customer Comments

Too much admin after the purchase and we are still waiting after week for a refund we were told we would recieve after 24 hours . So we paid twice for a very expensive ticket !!!!
We are getting no response and no direct contact !!!

Flights to Brazil
13-Jan-2018
Excellent

Customer Comments

The best price I found for my flight. Good and efficient service!!!

Flights to Indonesia
13-Jan-2018
Excellent

Customer Comments

Booked my flight online it was so simple and easy have booked with them before and had no problems at all will book with them again

Flights to Thailand
13-Jan-2018
Good

Customer Comments

Reliable and flexible great on budget

Flights to Philippines
12-Jan-2018
Bad

Customer Comments

The person who attended me in the Main office in Wembely has no customer service at all. Doesn't even smile, and he seemed ****** off that I bought the tickets- very slow service and he seemed so bored with his job.

Flights to Philippines
12-Jan-2018
Bad

Customer Comments

The salesperson in the Wembley office who served me was too slow. Took us 45 minutes just to pay. Tickets have already book by an agent online and what i was doing was just paying, and the person who attended me took the time of his life. Even folding the tickets and putting it in envelopes took him so much time,.

Flights to India
12-Jan-2018
Good

Customer Comments

Prompt service.