Travelpack Customer Reviews
Travelpack get some great reviews from our customers. Here is a random selection of those who commented using our online survey or who have written in about our call centre agents.

Compiled From :

853
Customer
Review
(last 12 months)

Service Rating

(last 12 months)
89%
Date Service Score Comments
Flights to India
18-Jul-2018
Poor

Customer Comments

the operator at the desk should have listened to the customer(ME) regarding the price i was offered at other operator and given me a better price than other operator .
if you want more customers than i suggest you need too improve your services and train the operators too listen and give us a better service and prices.

Flights to Pakistan
18-Jul-2018
Bad

Customer Comments

Communication

Flights to Egypt
18-Jul-2018
Excellent

Customer Comments

Excellent service

Flights to Somalia
17-Jul-2018
Good

Customer Comments

Excellent and overall happy with the service.

Flights to Pakistan
17-Jul-2018
Good

Customer Comments

Good service

Flights to Jordan
17-Jul-2018
Good

Customer Comments

Fairly good service. Haven’t faced any obstacles!

Flights to Australia
17-Jul-2018
Excellent

Customer Comments

I THOUGHT THEIR SERVICE WAS EXCELLENT. THE INFORMATION GIVEN RE AVAILABLE FLIGHTS AND COSTS WAS EXPLAINED WELL WITH NO PRESSURE TO SELECT A FLIGHT ON THE SPOT.

Flights to China
16-Jul-2018
Poor

Customer Comments

Was asked to supply a copy of my passport just after purchasing my ticket and was told that if I didn't send it within about 3 hours my fare would not be honoured. This was a problem as I wasn't at home but luckily had a copy on my phone.

Will avoid using travel pack in the futures.

Flights to Qatar
14-Jul-2018
Good

Customer Comments

Easy to use website, competitive prices.

Flights to Saudi Arabia
12-Jul-2018
Excellent

Customer Comments

Easy to use
Cheap price
Trusted website

Flights to Taiwan
10-Jul-2018
Excellent

Customer Comments

Easy site to use. Great price and value for money!

Flights to Thailand
10-Jul-2018
Excellent

Customer Comments

very happy

Flights to Algeria
10-Jul-2018
Excellent

Customer Comments

Thank you so much I did purchased a ticket last month I think the price was fine comparing with other travel company and they send me my
Send me my ticket in 10 minute thank you so much now am waiting for my holiday ....😍😍😍😊

Flights to Brunei Darussalam
10-Jul-2018
Good

Customer Comments

Easy and straight forward.

Flights to India
10-Jul-2018
Excellent

Customer Comments

Excellent service. Quick and efficient.

Flights to United States of America
08-Jul-2018
Poor

Customer Comments

I thought their service was fair and that they responded in a timely manner.

Flights to United States of America
08-Jul-2018
Bad

Customer Comments

I purchased flights from Travelpack without a baggage allowance. Travelpack told me to call British Airways. BA tell me Travelpack need to populate a certain field of info on their 'trade' system. Travelpack say they've done that. BA say they haven't. I've been bounced between both of them in excess of 9 times now. All I want is to purchase a baggage allowance. Should be simple and straight forward. No chance. From desperation, I tweeted BA direct and have started to make progress that way. I can't believe the amount of effort and work I'm still having to invest for something that should be simple.

Flights to Lebanon
08-Jul-2018
Excellent

Customer Comments

They were good so far

Flights to Egypt
08-Jul-2018
Excellent

Customer Comments

Excellent

Flights to Spain
07-Jul-2018
Excellent

Customer Comments

Very happy, would recommend.